JOB SUMMARY

We offer a work environment focused on skill development and professional growth. Our team members benefit from continuous training and real opportunities for advancement through diverse and stimulating assignments.

JOB DESCRIPTION

• Provide IT support to clients.
• Handle client incidents and service requests.
• Assemble and deploy workstations.
• Manage user accounts and security access.
• Research and troubleshoot various complex issues.
• Document interventions in our system.
• Follow operational standards. 

REQUIRED SKILLS

• Knowledge of the Microsoft 365 environment.
• Ability to install, configure, and troubleshoot computers, printers, and other peripherals.
• Understanding of basic networking concepts.
• Basic knowledge of IT security principles.
• Possession of a valid driver’s license.

DESIRED QUALITIES

• Enjoy interacting with clients.
• Genuine desire to help users.
• Ability to learn quickly.
• Strong ability to communicate clearly and effectively with users, both verbally and in writing.

ASSETS

• Various IT certifications.
• Intermediate proficiency in English.