RÔLE ET MISSION
We are looking for a Purchasing, Billing, and Administrative Follow-Up Agent. This person plays a central role in the operational management of the department: purchasing IT equipment, tracking orders, managing licenses, billing projects and monthly services, and performing internal validations.
MAIN RESPONSIBILITIES
Purchasing and Equipment Management (50%)
- Receive purchase requests from tickets or the technical department.
- Manage the renewal of various annual licenses.
- Create purchase orders (POs), send them to distributors, and update their status in the system.
- Track orders: confirmations, delays, partial deliveries, etc.
- Check and record equipment deliveries in inventory.
- Maintain accurate stock levels.
- Coordinate returns and warranty claims.
Billing and Administrative Management (40%)
- Prepare and issue project billing: materials, labor, professional services.
- Manage recurring billing.
- Verify discrepancies between purchases, projects, and quotes to ensure complete billing.
- Support the finance team with payment tracking.
- Produce periodic reports related to purchasing and billing.
Internal Coordination & Follow-Up (10%)
- Communicate with technicians regarding deliveries, installations, serial numbers, and assignments.
- Support project managers in preparing implementation files.
- Ensure that active licenses truly correspond to the services sold and deployed.
- Optimize internal processes (POs, receiving, renewals, recurring billing).
REQUIRED SKILLS
- Strong administrative rigor, autonomy, and excellent organizational skills.
- Proficiency in Microsoft 365 and ease with learning new software.
- Ability to work in a dynamic environment where priorities shift quickly.
- Ability to manage multiple files simultaneously and meet deadlines.
IDEAL PROFILE
- Interested in IT but does not need to be a technician.
- Highly structured, process-oriented, and detail-focused.
- Comfortable with numbers and administrative follow-ups.
- Strong communication skills and professionalism.
